So my wife's @Ryanair flight was cancelled and she couldn't be re-booked so was told by @Ryanair staff to ..

Marko Rose Retweeted Malcolm Russell ‏ @mrussell109 54m54 minutes ago ---------------------------------------------------------------------------------------------------------- So my wife's @Ryanair flight was cancelled and she couldn't be re-booked so was told by @Ryanair staff to book with another airline and they would reimburse her the cost. She did and they are now refusing to do what they said. She has written 3 times to be told "we're not paying" ---------------------------------------------------------------------------------------------------------- Marko Rose Retweeted Daniel Kral ‏ @DanielKral1 5h5 hours ago .@Ryanair my flight FR2319 on 13 May was cancelled due to a technical fault with the plane (take-off was aborted as plane was almost in air).My compensation claim has been rejected on the basis that it was cancelled due to French strike which is a lie. How to appeal the decision?